Platform Update: Audience Activity Feed
November 24, 2020
Our latest platform features allow users to continue to build community and enhance engagement on Side Door.
So much room for activities! Welcome to the Activity Feed
Once logged into your Side Door account, users will now land on the Activity Feed.
Have a favorite Artist or Venue on Side Door? Now users can "Follow" Artist, Venue, and Presenter profiles to get the inside track about upcoming shows. In-platform notifications will alert users so they can nab tickets when the profiles they follow book shows.
Coming soon: Artists and Presenters - you'll be able to see how many users are "Following" your profile. (You're so popular).
How it works
To "Follow" a profile, click the "Follow" button underneath the profile card or hover over the avatar in the Activity Feed. Outside of the Activity Feed you can follow profiles by searching on the Artists or Hosts Page.
More Activity Feed fun. As you scroll down the Activity Feed page you’ll see the following:
You're invited! All your unclaimed comped tickets.
Show Reminders. All your tickets for upcoming shows.
Upcoming shows from Artists you’re "Following".
Artists you might like with recently announced shows. We’ll suggest Artists based on your ticket purchases and "Following" activity.
Announced this week. All the public shows announced in the past seven days.
Suggested profiles. A mix of suggested Artists, Hosts, and Presenters.
Your profile will display the number of other profiles you follow and you’ll be able to toggle between "Your Tickets" and the "Activity Feed".
Personalized Show Emails from Artist or Host via Side Door
After you book a show with Side Door, all show email correspondence to your ticket buyers will now be coming from the "Artist or Host via Side Door".
We’ve listened to your feedback about offering more ways to ticket shows and we’ve been working hard to make this happen. Here’s what is coming soon:
Pay What You Can - set a minimum and suggested price, and let the ticket buyer decide if they’d like to pay even more
Broadcast Lane - an option to stream secure shows in high definition to an unlimited audience size. You can even restream a Zoom show to an overflow audience!
Please note: On December 15th, we will be restructuring our payout system using Hyperwallet.
Profiles running ticketed shows on Side Door will need to set up a new payout banking profile, even if they’ve previously been paid out via Stripe in the past.
The good news is that we’ll be able to make our payouts more versatile, sensible, and roll out all kinds of amazing functions like ticket bundling and Pay What You Can. Stay tuned for more details.
Have a feature request? We’d love to hear from you. Contact firstname.lastname@example.org.