The Notifications Update
We’ve been hard at work building new features to help speed up matching, negotiating, and booking shows!
Take a look at the new features on the platform this month:
In-app and Push Notifications
You can now receive both in-app and push notifications for new matches, messages, and changes to shows!
Please note that this feature is currently only supported for Chrome and Firefox running on Windows or Apple computers and Android mobile devices.
Other browsers and Apple iOS devices do not currently support notifications. (See support article)
In-app notifications
You can receive match, message, and show-change notifications while you’re browsing around the platform.
In-app notifications
Push notifications
You can also receive notifications when you are away from the platform (as long as you have not logged out).
Push notifications now available for Chrome and Firefox browsers on desktop and Android
Push notifications using Chrome (also available on Firefox) - click/tap image for full screen
Manage notifications
For push notifications to work, you will need to grant permissions through your browser. You can visit your notifications preference page (under account settings on Side Door) to adjust which notifications you receive. See our support page for more information.
Select ‘Allow’ to receive your Side Door notifications
By default, you’ll receive push notifications for
New matches
New messages
Changes to show details
To change which notifications you receive, select your preferences in Account Settings > Manage Notifications > Notify me by push
Changing your notification preferences (click/tap image for full screen)
Show Booking Changes
Based on your feedback, we’ve updated the show booking tool with a new look and flow.
Return to any step, anytime
Artists and venues can now:
View the details on all tabs at any point in the process
Unlock and make changes to previously-locked sections in the show-booking flow
Easily move backwards and forwards in the show-booking process
See and approve changes by others
A red notification bubble in the show booking tool allows you to locate, review, and approve/adjust updates made by the other party.
EXAMPLE - The other party has changed the start-time for the show. It’s easy to review and approve the change! (click/tap image for full screen)
Review and manage booked shows
Booked shows will have a new ‘Review’ tab at the top of the screen.
Scroll through the ‘Review’ tab to see:
Show details
Ticket sales
Split breakdown
Guestlist and door sales link
Show settlements
Please see our support article for more detailed information.
The new ‘review’ tab contains important details for booked shows. (click/tap image for full screen)
We’re always working to improve the platform to better serve the needs of our amazing artists and hosts.
Have any feature requests? Questions? Concerns? Drop us a line on social media, or get in touch through our contact form.
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Create your free profile today to use these amazing features and start booking shows!
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