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What is Connect? What is a connection?

Leigh avatar
Written by Leigh
Updated this week

What is Connect? What is a connection?

Connection is a term used to define user-to-user engagement and communication.

A Connection is built when either a Host or an Artist responds to a Show Call. After connecting, the Host and Artist may message each other and book a show together. At this time, only Hosts can Connect with Artists and vice versa.

NOTE: If you want more than one artist connected to a show with no host, you can book a Revenue Split Show.

Artists and Hosts connect on Side Door by corresponding with one another through the Connect tab. Find the Connect tab on the left-hand side of your browser if you’re using a desktop/laptop, or at the bottom menu if you’re using a mobile device.

Once you’re in the Connect tab, click on the top menu with the blue magnifying glass (pictured below) to adjust your search parameters. Here you can select whether you’re looking for Artists or Hosts, and narrow your search based on Date, Location and other specifications.


Browse Show Calls in the search results, or use the map to view the general location of each Show Call. If you’re interested, click on a Show Call to check out the Artist or Host’s profile and Show Call details, or send them a message.

NOTE: All of the red dots on the map represent Hosts without an active Show Call but can be reached by creating your own Show Call. If you’re searching for Artists, the red dots will represent the home base of Artists without active Show Calls. Reach these Artists/Hosts by creating a Show Call.

When you respond to a Show Call, it will send them a notification and open up a thread in the Messages tab.

When you receive a reply from the user you’ve messaged, a Connection is formed and after chatting about details, a show can be created right from your chat thread.

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